You Need Help! - Episode 1
posted by vDesi at 10:09 PM
1 comments
Friday, September 22, 2006
Centre Calls - India
| A conservative, reserved girl joins the Call Centre to monetarily support her parents and studies. But when she gets exposed to the environment of the Call centre, gets the taste of freedom and easy money there happens a major change in her. | |
posted by vDesi at 9:29 PM
0 comments
Call Center Challenges
| Call Center Challenges: This course is perfect for ALL customer contact employees. Eight wrong-way vignettes put your class in charge of determining what went wrong and how each customer interaction should have been handled. This program features vignettes with really irate callers, rambling customers, sexual harassment by a caller, knowing when to escalate upset callers, callers who put CSRs on hold, loud background noises and more. This customer service training course is produced by Telephone Doctor Customer Service Training. Specializing in customer service, telephone skills, communication training and call center education, Telephone Doctor has helped over 20,000 organizations improve the way they communicate with customers. Telephone Doctor offers DVD-based courseware, on-site training workshops, keynote presentations, web-based eLearning and business animations. For info, please call 314.291.1012 or visit telephonedoctor.com.
posted by vDesi at 9:07 PM
0 comments
Monday, August 21, 2006Tuesday, August 15, 2006 | |
